HOUSE OF INTUITION • CANDLES • CRYSTALS • MYSTICS

 PRIVACY POLICY

Effective as of August 31, 2021

PLEASE CAREFULLY READ THE FOLLOWING PRIVACY POLICY OF HOUSE OF INTUITION AND ALL OF ITS SUBSIDIARIES, SUCCESSORS IN INTEREST AND ASSIGNS (COLLECTIVELY, “HOUSE OF INTUITION”, “US”, “WE”) BEFORE USING: www.houseofintuitionla.com, all related websites, products, services and related mobile applications (or the “Site”).

Your privacy is very important to us. Our Privacy Policy spells out House of Intuition's commitment to respecting the privacy of the members and visitors to our Site. We reserve the right to change this policy at any time, which we'll do through online posting or an email message sent directly to you. We are very careful with what we do with your information.

This Privacy Policy describes how House of Intuition collects and uses the personal information you provide to us on our Site. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.


SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at:

House of Intuition
2237 W Sunset Blvd. Los Angeles, CA 90094
Attn: House of Intuition Privacy
Email: support@houseofintuitionla.com
Phone: (213) 413-8300 


SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 - CALIFORNIA RESIDENTS

California Residents

This notice applies to California residents and supplements the Privacy Policy. As defined by the California Consumer Privacy Act of 2018 (“CCPA”), the categories, business or commercial uses, sharing practices and sources of personal information are set forth below. Please see the “Collection and Use of Information” and “Information Sharing” sections of our Privacy Policy for additional details that may be of interest to you.

The categories of personal information House of Intuition collects about you

  • Identifiers such as name, email address, postal address, telephone number, and IP address
  • Internet or other electronic network activity information such as your site activity
  • Geolocation data such as if you enable location sharing or “Retail Locator” functionality on your mobile device
  • Audio, electronic, visual, thermal, olfactory or similar information such as in the event you contact customer service, we may record the call
  • Inferences such as recommendations of products based on your purchase or browsing history

The business or commercial purpose for collecting your personal information

  • We may use identifiers to communicate with you about your order, fulfill your order, send you marketing and promotional communications, respond to customer service requests or applications for employment, send you a newsletter and send product updates or warranty information
  • We may use commercial information to send you marketing and promotional communications, display content based on your interests and conduct research and analysis
  • We may use internet or electronic network activity information to improve our website and marketing efforts, and administer your account
  • We may use geolocation data to display retail locations near you that sell our products
  • We may use Audio, electronic, visual, thermal, olfactory or similar information to respond to and manage customer service requests
  • We may use inferences to display content based on your interests and send you marketing and promotional communications

The categories of third parties with whom we share your information

  • We may disclose identifiers for business purposes to the following categories of third parties: Service Providers, law enforcement, courts, governments and regulatory agencies
  • We may disclose commercial information for business purposes to the following categories of third parties: Service Providers, law enforcement, courts, governments and regulatory agencies
  • We may disclose internet or electronic network activity information for business purposes to the following categories of third parties: Service Providers, law enforcement, courts, governments and regulatory agencies
  • We may disclose geolocation data for business purposes to the following categories of third parties: Service Providers, law enforcement, courts, governments and regulatory agencies
  • We may disclose Inferences for business purposes to the following categories of third parties: Service Providers, law enforcement, courts, governments and regulatory agencies

The categories of sources from which your personal information is collected

  • You, the consumer, when you provide us with personal information directly and when we collect it automatically based on your interactions with the Site
  • Service Providers
  • Other sources: third parties who provide services for us including payment service providers and publicly available sources such as public posts on social media platforms

If you are a resident of California, you may be entitled to certain rights under the CCPA”)

Under the CCPA and its attendant proposed regulations, California residents have (a) the right to request access to the personal information collected in the previous 12 months; (b) the right to request deletion of personal information; and (c) the right to opt out of the “sale”, as defined under the CCPA, of personal information.

Right to Know and Delete

When exercising your right to know, you have the right to request the following from us:

  • The categories of personal information we collect about you;
  • The categories of sources from which we collect your personal information;
  • The business purpose for collecting your personal information;
  • The categories of third parties with whom we share your personal information; and
  • The specific pieces of personal information we have collected about you in the previous 12 months.

Right to Opt-out

We do not generally sell information as the term “sell” is traditionally understood. However, if and to the extent “sale” under the CCPA is interpreted to include advertising technology activities such as those implemented specifically for certain targeted advertising on our website, California Residents may still indicate an opt-out election via email to support@houseofintuitionla.com and we will comply with applicable law as to such activity. If you elect to opt-out we will stop the transfer certain information related to our advertising technologies related to our website, as referenced in this Privacy Policy.

In order to exercise your CCPA rights, please email us at support@houseofintuitionla.com with a subject line of “MY CCPA Rights.” For your protection, prior to actioning on any of your CCPA requests we will need to verify your identity.

These rights are subject to certain exemptions and exceptions as well as certain steps we must take to verify your identity, such as sending email verification to the contact information provided in your request. If you elect to exercise any of your rights under CCPA, Honest will not deny services, provide a different price or rate for our services, provide a different level of service to you or discriminate against you in any way because you exercised such rights. 

California “Shine the Light” Law

If you are a California resident and have an established business relationship with us, you may request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year.

To request a notice, please submit your request to:

House of Intuition
2237 W Sunset Blvd. Los Angeles, CA 90094
Attn: House of Intuition Privacy
Email: support@houseofintuitionla.com
Phone: (213) 413-8300 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at:

House of Intuition
2237 W Sunset Blvd. Los Angeles, CA 90094
Attn: House of Intuition Privacy
Email: support@houseofintuitionla.com
Phone: (213) 413-8300 

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